Politique d’expédition

📦 Shipping Policy

At TCGfy, we are committed to ensuring your order is packaged securely and shipped as efficiently as possible. By placing an order, you agree to the following shipping terms:

Processing Time

  • Orders are typically processed within 1–5 business days after payment has been received and verified.
  • Processing times may be extended during holidays, special promotions, high-volume periods, or unforeseen circumstances.

Shipping Methods

  • Orders will be shipped using the carrier and service selected by TCGfy unless otherwise agreed upon.
  • Tracking information will be provided when available.

Customer Information

  • Customers are responsible for providing accurate and complete shipping information.
  • TCGfy is not responsible for delays, delivery issues, or returned packages resulting from incorrect or incomplete addresses provided by the customer.

Combined Shipping

  • Multiple purchases may be combined into a single shipment at TCGfy's discretion.
  • Combined shipping may help reduce shipping costs and improve delivery efficiency.

Delivery Time

  • Delivery estimates are provided by the shipping carrier and are not guaranteed.
  • Shipping times may vary depending on destination, customs processing, weather conditions, carrier delays, and other factors beyond TCGfy's control.

International Orders

  • Customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by their country.
  • TCGfy is not responsible for delays caused by customs inspections or processing.

Lost, Stolen, or Delayed Packages

  • Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.
  • TCGfy is not liable for packages that are lost, stolen, delayed, or damaged during transit.
  • Customers are encouraged to select shipping options that include tracking and insurance when available.

Returned Packages

  • Packages returned due to an incorrect address, refusal of delivery, failure to claim the package, or other customer-related reasons may be subject to additional shipping charges before reshipment.

Packaging

  • All cards and products will be packaged with reasonable care to help protect them during transit.
  • Minor cosmetic damage to outer packaging caused during shipping does not qualify for refunds, returns, or replacements unless the product itself is significantly affected.

Risk of Loss

  • Ownership and risk of loss transfer to the customer once the package has been accepted by the shipping carrier.

Policy Updates

  • TCGfy reserves the right to modify or update this Shipping Policy at any time without prior notice.

Agreement to Terms

By placing an order with TCGfy, you acknowledge that you have read, understood, and agreed to this Shipping Policy.